FAQ Overview

What is livefeedonline.com

livefeedonline.com provides live cricket for cricket lovers around the world with a alternative way to enjoy their favorite sports from the comfort of their PC or laptop from anywhere in the world with a internet connection.

What is my requirement

In order to use livefeedonline service, you must have the following:
a.) A Windows PC or MAC PC, capable of watching a MMS link.
b.) A downstream capable of downloading at a rate commensurate to the stream quality -- On average 500k/s down.
c.) Legal license to watch the programs you choose to watch

Damn you guys are awesome! This is my favourite website!

This is not a question... but yea... we do rock if u like our service please recommend to your familly and friends.

Oh Man! you sell it on high price

Actually we streaming from 1Gbit Network paid over 1800 USD per month to Comcast Corporation for our bandwidth coast.

Then how other sites can provide for cheap

Well they take a dedicated server from a server company and then they use the server for re-streams they are not going to paid a penny for the bandwidth coast yes they run away you lost the live feed after few days/weeks and come again with new domain but our members know that we are since 2003 and we use our own server.

Cannot Load Sample Stream

Please remember that the sample can take at least 90 seconds before offering you the play option, from the point that you started. Unfortunately nobody from our staff is able to offer any technical advice regarding sample stream access and you should contact your system administrator to resolve the problem which must be related to your system settings.

Do You Offer returns or refunds

Please refer to our Terms Of Service

Is my information private

The only information we have is your email and we never share it, We do not have your payment information Financial information it`s handled by trusted company.

How to watch the 2nd channel via your MMS links

(to switch between streams simply click next or back within media player once a stream has started)

How do I register at livefeedonline.com

Purchasing access to live events is easy fast and secure. Just Go to BUY NOW

How do I change my password

To change your password, first login to your account . Then click the "Change Password/Edit Profile" link on the page. Enter your current password and the new password twice to confirm.

How do I retrieve a lost password

To retrieve your account password, click the lost password page to have it sent to your email address.

I am based in the USA/Canada/India/UK /Australia; can I watch your streams

Anyone in the world is welcome to purchase access and enjoy this great service no matter where in the world you are.

Do I need a broadband connection to watch a stream

Yes, you will need to have a broadband connection, which can be either a DSL or High-Speed Cable Internet connection, to be able to watch the video. We recommend users have a 512k minimum broadband connection; you can test your broadband speed at http://www.speakeasy.net/speedtest/ and you can also test our stream compatibility online (see below).

What happens once I purchase

Once you have purchased event you will be forwarded a link to a stream and provided with full viewing instructions via email, Please Note that we will email your access information to email address you provide during payment process.

Before I register, I want to get an idea of the video quality. How can I do that

For a sample of the video quality, we recommend that you play our sample clip . We encourage all our users to play the sample clip, prior to registering. In addition to demonstrating the video quality this also checks your system for compatibility.

Hey i like to subscribe 1 year package but im afriad because i have a bad experience two smiliar cricket website any idea

Don`t worry about anything We streams since 2003 there are over 5800 members 380+ yearly subscriber and 570+ monthly subscriber and above 1000+ series subscriber this result will tell you that we are professional streamer.

What will the quality of the video be in a live scenario, when there is a lot of traffic

The video in a live scenario will be streamed at on a variable bit rate basis, this means that we set a maximum upstream rate and your computer will automatically download the stream at the most suitable bit rate for your connection speed and system setup. We currently provide access to streams at bit rates ranging from 450 kbps up to 650 kbps, as demonstrated on demo page. To see how the streams will work on your system please refer to the demo we offer sample clip.

Can I watch your streams other then windows or mac Computer

Yes Submitted by one of our happy members, Thanks david.
Not a question - just thought I'd let you know - Cricket stream working perfectly on Ubuntu 9.04/Firefox.
in addition to a vanilla install of Ubuntu, users will need to add the "ubuntu-restricted-extras" and the mozilla-mplayer packages refer to Ubuntu forums or www.linuxquestions.org for further help

I missed live game, do you show replays

While we try our best to provide replays we are not able to guarantee all games to have replays, since that is out of our control and depends on the station broadcasting the event, however in most cases replays usually start within couple hours of original game ending Video On Demand.

Will you guys provide a support if i`m having problem with your link

In order to provide prompt costumer support to our world wide costumer base we have service representatives working from three continents to cover most time zones, We stand behind our prompt and strong costumer support and answer ALL emails and orders, Our response time is in most cases within an hour, however in busy season please allow up to 12h for our response, If you do not receive response within that time frame please check your Junk and Spam folder and try to contact us from different email address.
We send a copy of each email to our monitoring department and record all email server logs to be able to provide proof of delivery and communication if necessary.

Hey my links was not working

Please note that sometime streams might be offline while matches are not on. The stream will be online at least 15 min prior to start of the match, however In most cases you will be provided with a 24/7 stream.

Can I watch your streams on an Apple Mac Computer

Yes
Submitted by one of our happy members, Thanks rifai.
WOW, it works. I found the solution to Mac OS X Intel cricket fans. It works on VLC Media Player. Launch VLC Media Player, Under file menu "Open Network", select mms on port then paste the mms://..... and it works.
There are lots of Mac people out there wanting to watch cricket. Please tell them all.
Download VLC Player

Compatibility with Apple Mac systems is not guaranteed and we suggest that all Mac users test our demo to ensure that their system is compatible. The reason that some Apple Mac users cannot access is related to Microsoft DRM (Digital Rights Management) compatibility.

The Microsoft DRM system will only work on Mac systems that have WMP (Windows Media Player) Version 9 and above installed and are running under Mac OS 9 or under OS X in Classic Mode. Unfortunately other Mac based media players such as Flip4Mac are not compatible.

Can you recommend any free plug-ins which will help give me a sharper picture

Yes, there are several free Windows Media Player (WMP) plug-ins which may help sharpen and your video stream. We are happy to recommend http://qolabs.com/pixelfusion/ please visit their web site for more information
Please Note - We cannot provide any support for external plug-ins or software applications.

Can I connect my computer to the television set, and then watch your streams on my TV instead

Yes you can connect your computer to the TV screen, and watch the streaming services on your TV instead of your computer. Many computer graphic cards now have S-Video outputs, which will allow you to run an S-Video cable direct from your TV or video equipment. Please click here for more information and details on other methods and equipment to achieve an output from your PC to your TV.

What if two matches are on at the same time Can I watch both games

You will be provided two links. One showing One Game and the other showing other game. You may switch from one to another but not watch same stream at the same time.

Are the matches being shown live

All events covered are broadcast LIVE. For some popular events we may on occasion offer a highlights package at no extra cost.

Why should I register

Registration has several benefits. Once you have registered, you can purchase packages and view live video at any time. In addition, as a registered user you will be notified about upcoming events by email. The information you provide to us on registration is completely confidential, and is not provided to any third-party.

If I buy access to streams can I record it to my computer and watch it later

We have designed our stream technology so that the footage can be recorded, you can even use a timer recording option if you wish to do so. However, to do this you will need WM Recorder software.

I'd like to be able to watch the match both at home and at work. Is that possible

You are allowed to watch from different places, using a single registration, provided you do not do so concurrently. close your windows media player and then stream from another place and open another video window, you can watch the match. Just make sure you do not leave the video window open at your home before you leave for work. If you attempt to watch from 2 places concurrently, you will be blocked off from the previous place, and warning will be sent us. Multiple concurrent streams are not permitted. We strongly discourage any attempts to share the streams among multiple users. Violation of this rule will result in the cancellation of your subscription, and no refunds will be provided.

I purchased a stream but there was no play due to an early finish or bad weather, can I have a refund

Whilst unfortunately no refunds can be provided due to circumstances out with our control, we are happy to offer credits for cancelled events in the form of access to alternative events of no lesser value than value of canceled event and not higher than 3 times the value of cancelled event.

If no alternative events are available at the time an event has been fully cancelled, you may apply credit in the value of cancelled event towards future purchases.
Credit amount amount will be calculated per number of games purchased and number of games actually canceled. For instance if you purchased a package with ten one day ODI games and one ODI game was fully cancelled, you would receive credit for 10% of original transaction amount.

Only events fully cancelled without any play will be considered for such a credit. If no alternative event is available customers should contact us to request a credit for future purchases.

Why there is a 10% Sales tax

When we receive a payment under category Entertainment our payment processor deduct 16% of the amount as fees there for we are changed our business category as Hosting now we have only 9.9% of fees of amount we receive this will help us to provide the service as a reasonable price.

Once I have registered, can I use the same login ID and password, to view separate events

Yes. You only have to register with us once. The login ID, and password you use to register, allows you to purchase packages and view videos for multiple events. You do not need a new login ID, and password to sign up for a new event.

Just purchased cricket package but unable to login at website

Once you have bought the package it should take a few minutes (less than 5 mins) to get activate and the new package to appear in your "My Packages" list if you have not receive email with in few minutes please don`t hesitate to contact us

Hello where i can download windows media player for my both computers windows/mac

Mac OS Help Link:

1. Flip4Mac : Click Here
2. Windows Media Player for Mac OSX : Click Here
3. Windows Media Player for Mac OS : Click Here
4. Windows media player for Firefox Plug-in : Click Here
5. Mac OS X Version 9 or QuickTime Components : Click Here

Windows Base PC Help Link:

1. Windows Media Player 11 (XP, Vista) : Click Here
2. Windows Media Player 9 (98 SE, ME, 2000) : Click Here
3. Update Windows : Click Here
4. If you can not see the video but hear audio, Please Download WVC-1 Codec - Click here

I can hear sound but get no pictures its freezing a lot

1.This happens when your use wireless connection you will face packet loss when your ISP (Internet Services Provider) at high traffic so make sure your on at wired connection and try at both datacenter watch cricket using firefox browser Install firefox | WMP plug-in for Firefox Click Here

2.when your facing such problem reboot your pc/laptop and router and then try again or if you have another pc/laptop internet connection try at there or please contact us for direct link.

3.If you using torrent, filesharing application that consume internet bandwith, Please close them before playing the stream

4.Sometimes fault is at your ISP problem you faced is Packet Loss http://en.wikipedia.org/wiki/Packet_loss when they are at high traffic too much traffic can dramatically slow down or even prevent all access to a web site. This is caused by more file requests going to the server than it can handle and may be an intentional attack on your ISP server or simply caused by peak hour. Large scale users with numerous servers can often cope with the traffic required and it is more likely that smaller services are affected by traffic overload, Its out of our control You need to provide a complete trace route result to your ISP http://en.wikipedia.org/wiki/Traceroute

5.Again the packet loss happen when your ISP at peak hours sometimes ISP bandwidth cap or throttling bandwidth at peak hours http://en.wikipedia.org/wiki/Bandwidth_cap | http://en.wikipedia.org/wiki/Bandwidth_throttling

6.you need to provide a traceroute result to your ISP so they can fixed it for you at their end.

In Windows, select Start > Programs > Accessories > Command Prompt Enter the word tracert, followed by a space, then the domain name.

Hello when i login to watch cricket the streaming did not start it says Ready No video No audio

Please try the following fixes for Media Player "Ready" issue. It is highly appreciate if you could let us know your feedback after attempting.

1.a. Vista users
a. rename the "Windows Media" folder at: appdatalocalmicrosoft (rename it to any other name)

1. This problem can be caused by DSL/cable providers using Network Address Translation (NAT) not forwarding UDP packets properly. The solution is to disable UDP in Windows Media Player:

a. In Windows Media Player, click Tools > Options (If tools option is not available right click top panel in Media Player) b. Select the 'Network' tab c. Deselect 'UDP'

2. Also,
a. Open up Window Media Player. b. Go to Tools > Options > Player (If tools option is not available right click top panel in Media Player) c. Under Player Settings, click the box for "Connect to the Internet (overrides other commands)".

3. Sometimes this may occur if Media player is installed with errors - to uninstall Windows Media player from XP:

a. Go to start > Add / Remove Program section. b. In the top section of the Add / Remove program section you will see a small check box saying Show updates - click on that. c. scroll down till you see Windows XP - Software Updates. d. Remove anything that is related to the Windows media player 11. e. Then please install the media player again by downloading from here

4. Ensure that the media player in not in "Work Offline" mode. To do this first open Windows media player by going to

Start--> Programs--> Accessories--> Entertainment--> Windows Media player

then, in the player windows, go to File --> Work Offline, check to see if there is a 'Tick' mark against the Work Offline option. If yes, click on it again to change the mode of your player to online.

What are the minimum system requirements needed to watch live cricket videos

PC
Processor Speed: Single Core CPU @ 2.4GHz or Dual Core CPU
Memory: 512 MB of RAM
Video Memory: 128 MB of Video RAM
Operating System: Windows XP, Vista, Windows7
Browsers: Google Chrome, Mozilla Firefox 2.0+ (64-bit browsers are NOT supported) and Internet Explorer 6+
Plugins: WMP plug-in for Firefox plug-in
Screen Resolution: 1024x768 or higher with 32-bit color
Connection Speed: 1024 Kbps (minimum of 512 Kbps)